Shipping Policy

🚚 Shipping Policy – MobilesTech UK

We aim to provide fast, reliable, and trackable delivery on all orders across the UK. Here's everything you need to know about how we ship your order:

📦 Dispatch Time

  • Orders placed before 2 PM (Monday to Friday) are usually dispatched same day.

  • Orders placed after 2 PM or on weekends/bank holidays will be dispatched the next working day.

🇬🇧 UK Shipping Options

Delivery Method Cost Estimated Time
Standard Delivery Free 2–3 Working Days
Express Delivery £4.99 1–2 Working Days
Next Day Delivery £6.99 Next Working Day*

Next Day applies to orders placed before 2 PM, Mon–Fri (excluding holidays).

🔢 Tracking Your Order

Once your order is shipped, you'll receive a tracking number via email or SMS.
You can also use our Track Your Order page to monitor the status of your delivery.

📮 Delivery Partners

We use reliable UK couriers, including:

  • Royal Mail

  • DPD

  • Evri (formerly Hermes)

📬 Missed Delivery or Delays

If you miss your delivery, the courier will usually attempt re-delivery or leave a card with instructions.
In rare cases of delays (e.g. Royal Mail strikes or extreme weather), please allow extra time.

❗ Incorrect Address or Failed Delivery

If the address provided is incorrect or incomplete, it may delay your order.
We cannot be held responsible for orders lost due to incorrect shipping details.

🌍 International Shipping

We currently only ship within the United Kingdom.
If you are outside the UK and wish to place an order, please contact us.

📦 Packaging

All orders are securely packed to avoid damage in transit. Phones and accessories are protected with anti-static, padded, and sealed packaging.

🛠 Repairs Return Shipping

For customers using our repair services, we offer free return shipping once your device has been serviced.

📞 Need Help?

If you have any delivery-related questions, feel free to contact our team: